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A runtime error occurred during the loading of the COM Add-in

description

I installed the add-in together with the .NET Framework in one go. Then I opened Excel. The splash screen was showing the message that the add-in was being loaded. However, after that I went to see if the add-in had actually been activated, I found this in the COM Add-Ins dialog box:

Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.

Can anyone help? I have 64-bit Excel 2016 sitting on Win7.

Thanks.

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furmangg wrote May 12, 2016 at 8:44 PM

Have you rebooted after the .NET install. That's an obvious suggestion. Then after that if it still doesn't work, shut down all Excel windows and make sure Excel.exe doesn't appear in the processes list in Task Manager and uninstall/reinstall OLAP PivotTable Extensions? Keep me posted if it continues to be a problem. I haven't heard this issue reported before.

I assume you're using version 0.9.0 since it's the only one that supports Excel 2016?