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Plug-in crashes Excel 2013 64-bit

May 13, 2015 at 1:31 PM

I've been trying to get this plug-in working for a couple of months now. All my colleagues are using it fine, but I just can't get it to work. Every time my workload allows me I give it another try.

I've recorded the issue here:

basically Excel won't even start unless the plug-in is disabled.
OS is Windows 7 Enterprise N 64-bit
Excel is Office 2013 64-bit

I see from threads in this forum that some people have got it to work on Excel 64-bit. Can anyone confirm that it works OK, has anyone run into problems getting it to work and solved them somehow?

I've tried uninstalling and reinstalling multiple times (both the plug-in and Excel itself), but it makes no difference. First disabled and then completely uninstalled PowerPivot as well (don't know if this makes any difference), as this wasn't working either and make Excel unstable.

Am I just the unlucky one, or has anyone else run into problems on Excel 64-bit, or similar problems with 32-bit? I'd love to be able to use this plugin, as I do a lot of work supporting users running Pivottables on a cube.